In light of this recent attention to LGBT issues, I wanted to take some time to spotlight how such issues may impact our venues.
An article was recently shared around our office on venues in North Carolina and the continued pressure they were getting from the LGBT community to publicly state their policy on transgender restroom access.
In this article, “Charlotte Motor Speedway, Bank of America Stadium, and BB&T Ballpark all went on record to say that transgender patrons can use the restrooms consistent with their gender identity.” After reading the article, I found it essential to thoroughly examine how our venues address transgender restroom access. C., (where our venues are located) requires certain public places to “allow individuals the right to use gender-specific restrooms and other gender-specific facilities …
Ensuring we continue to provide excellent customer service for our guests, we have reminded all of our security and guest relations supervisors of the law and have advised our staff to listen for discriminatory comments made by staff or patrons, and report.
As public and private facility managers, it’s my belief that we owe it to all of our patrons to provide a positive and safe experience at our venues.
In furthering my knowledge on this subject, I have found that states have very different human/civil rights laws, some more progressive than others.
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It’s been about a month since Caitlyn Jenner accepted the Arthur Ashe Courage Award at the 2015 ESPYS.
Watching her acceptance speech moved me, as it shed some light on an issue I’m still not very familiar with.
After reading articles and the comments that followed, looking for more understanding, I realized the harsh reality transgender people face.
In addition, the numbers Abby Wambach shared regarding the bullying, murders, and suicides in the transgender community are disheartening.